August 13, 2018


Do not re-invent the workflow wheel!


As Accounting Professionals we communicate the same information to each of our new and existing customers and teams on a regular basis. You are most likely sending the same messages as and following the same workflows as Calmwaters is (if you even have any!) to your clients. Day after day, week after week, month after month.

And you probably have similar best practices, but there’s a good chance you haven’t effectively documented them.

Do you even have a Client Handbook for your customers?! How are you setting the expectations and laying out their role in their bookkeeping and business finances?

Calmwaters offers templates that you can quickly customize and make all your own, without the front end heavy lifting. Kellie Parks, who created these templates, comes from a branding and scripting background. She has spent almost 30 years creating communications and collateral material. Take advantage of her skill sets and use Calmwaters’ templates to start your process.

The hardest part of going for a run is putting on your shoes.



All Template purchases include a “Find & Replace” document. Simply fill in the customization you will need and then use for “Find & replace”.

Or we can customize everything for you!

Calmwaters’ Mix & Match Templates

Workflow Application and Cloud Fintech Agnostic!

We have a mix & match Template Package which covers Client Handbook (as Word and PDF files), over 20 Email Templates (as Word and PDF files), 3 Contracts and 2 Engagement Documents (as Word and PDF files), 3 Workflows (as Google Forms & Excel Files) and 4 Client Information Gathering Questionnaires (as Google Forms).

An “out of the box” set of templates to get you rolling in creating effectiveness and consistency for your onboarding, bookkeeping and communication processes.

Mix & Match Template Video

Mix & Match Template Descriptions

Client Workflow Video

Make it easy for them.  Don’t make them guess what you need from them, or let them decide when they will get it to you.

Pick which individual workflow templates you need, starting at $50.00.

The full package is $775.00 + HST but you can pick & choose just a few if you prefer.  Click Here

Email Templates as Word and PDF files

Cloud Fintech Agnostic!

This is a series of email templates that will be a great head start on creating consistent communications that can be sent out efficiently. “Never compose an email twice!”

Here’s a quick rundown sampling:

  • Nagging – Start of the Month and Monday Morning reminders. We can’t complete…
  • Gov’t – HST, PD7A reminder, approval and filing confirmations. Rep a Client instructions.
  • App partners – Disconnected bank connection notices. Notices accounts have been set up. Education sessions notices.
  • Collaboration and approval – Report approvals. Daily Sales, UDFs, Sales clearing reports.

This is the short list. In all there are over 20 templates that cover everyday bookkeeping and engagement communications.

$150.00 + HST  Click Here

Prospective Client Google Form Questionnaire

Cloud Fintech Agnostic!

Vet prospective customers for “fit and feel” as well as set the stage for pricing them accurately.

$75.00 + HST Click Here

Check out the preview here 1st!

T1 Information Gathering Google Form

Cloud Fintech Agnostic!

Capture your client’s T1 Information paperless!

This form has logic steps to make sure your clients only see and need to fill in questions relative to their needs.

$150.00 + HST Click Here

Check out the preview with logic steps here 1st!

And here is a video of all the questions.

Client Workflow Google Form 

Cloud Fintech Agnostic!

Make it easy for them.  Don’t make them guess what you need from them, or let them decide when they will get it to you.

$50.00 + HST Click Here

Client Workflow Video Preview

Calmwaters’ Chrome Browser Accounting Bookmarks – QBO

This is a bookmark bar that you can upload within seconds. Create effectiveness for you, your team and your clients!

It make the programs comfortable for them to use the Cloud software so it fosters consistency and engagement.

“Make it easy so it get’s done”.

$50.00 + HST Click Here

Here is a link on Optimizing your browser and using bookmarks.  Doing this will change your day in using Cloud Software!

Client Handbook as Word and PDF files.

QBO, Xero, Sage Cloud & Cloud Fintech Agnostic!

Clients are more engaged and compliant if expectations of their responsibilities are clear, workflows are pre-set for them, expectations of how to communicate with you (and your team), Tax Agency best practices are established and they understand the basics of bulletproof bookkeeping.

Creating content yourself may seem daunting. Start with our generic Word/PDF templates and customize for your standards.

$250.00 + HST Click Here

Here is a link of the the Calmwaters’ one showing the template content.


Calmwaters Will Customize and Brand Your Client Handbook. 

Customize for $500.00.  Branding is an additional $500.00.  + HST

Click Here

Firm Best Practices Handbook.  Coming soon.

17Hats Source Documents Not Reviewed Contract/Email Templates

A Source Documents Not Reviewed Contract/Email is key to getting the work done in files where source documents are unavailable (or don’t exist!). And crucial to setting expectations with your clients.
Rescue files, well meaning but disorganized clients – we all have them. Work out what you are going to do with the missing receipts and then cover yer butt with a contract stating as such.

$50 + HST  Click Here

17Hats Discontinuation of Services Contract/Email Templates

Discontinuation of Services Contracts are key to a smooth re-homing of your clients. But they are a pain to create! We have done that for you.

$50 + HST  Click Here

17Hats Bookkeeping Communications and Workflow Templates

Cloud Fintech Agnostic!

This is a great starter pack to make it simple to get started in 17Hats. You will streamline your workflow and have consistent emails and questionnaires created for your standard bookkeeping clients. You can duplicate and customize easily for each niche or client.
The package includes template emails and a standard bookkeeping workflow.

$150.00 + HST Click Here

17Hats Onboarding Communications and Workflow Templates

Cloud Fintech Agnostic! 

Onboarding is an onerous process. This workflow is designed to streamline and take the pain out of engaging your bookkeeping client.

$150.00 + HST Click Here

17Hats Bookkeeping Year End/Rescue File Communications and Workflow Templates

Cloud Fintech Agnostic!

These communications and the workflow can be customized to use for either review engagements or year end. Just a quick duplication, few tweaks and you will have two built out workflows to make these processes seamless.

Make year-end work quick and consistent. Know what you are getting into – clean up/catch up files so you can price them accurately. Review end user files effectively as a stand-alone service offering.

$150.00 + HST  Click Here

Easily run through your year end steps or effectively quote rescue work. We charge for all non Calmwaters review work!  You should too…

17Hats Full Suite Bookkeeping, Onboarding & Year End/Rescue File Templates With Customization Option

Cloud Fintech Agnostic!

This is the complete package, including everything for standard bookkeeping and customer onboarding as well as year end/rescue and review file work.

$375.00 + HST Click Here


17Hats Mix & Match Bookkeeping, Onboarding & Year End/Rescue File Templates With Customization Option.

You pick 1, 2 or 3 all in one click.  And decide if you would like the customization.

Click Here

We are Canadian, based in Ontario. You (or we) can customize these templates for your location, tax agency and AppStack.

Calmwaters Will Upload and

Customize Your Templates & Workflows.

Already purchased your templates and now you want us to take the custom tailoring off your plate!?!  We love doing this, and we know how to do it for you in many of the workflow applications.

17Hats  – Emails, Contracts, Questionnaires & 3 Workflow Templates +  Custom Fields

$500.00 + HST Click Here

ClickUp, Karbon, Process.St – Emails & 3 Workflow Templates 

$600.00 + HST Click Here

Dubsado, Jetpack – Emails, Contracts, Questionnaires & 3 Workflow Templates +  Custom Fields

$750.00 + HST Click Here